All users are deemed to have accepted that they have read and approved the sales contract as soon as they complete their membership process.

Sales Agreement

It is the Sales Agreement between Sofarsogood Products and the Customer in the Virtual Environment.

Article – 1

The subject of this contract is the Law No. 4077 on the Protection of Consumers in relation to the sale and delivery of the product that the seller sells to the buyer, the qualities and sales price of which are specified below; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Application of Distance Contracts.

Article – 2


Title: Ark istanbul shop

Address: Yenidogan Mah. Ferhatpaşa Cad. Dalkıran Knitwear Business Center No: 14 Internal door no: 244 Bayrampaşa / İstanbul

Tel: +90 543 884 51 98


Article – 3

All members: All buyers who subscribe to, the e-commerce store of Sofarsogood Products Company. (Hereinafter referred to as buyer or customer).

Article – 4


Goods / Product or Service; Type, Quantity, Brand / Model, Color, Quantity, Sale Price and Payment Method are as stated on the site, and these promises may vary without notifying the buyer.

Article – 5

5.1 – The BUYER declares that he / she has read all the preliminary information about the basic characteristics, sales price and payment method of the contractual product specified in Article 4 and all the preliminary information and gives the necessary confirmation electronically.

5.2 – The contractual product is delivered to the recipient or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer’s place of residence for each product, provided that the legal 30-day period does not exceed.

5.3 – If the product subject to the contract is to be delivered to another person or organization from the buyer, the SELLER cannot be held responsible because the person or organization to be delivered does not accept the delivery.

5.4 ”The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

5.5 – For the delivery of the contractual product, this contract must be approved electronically and the purchase price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.

5.6 – If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the buyer is used unfairly or unlawfully by unauthorized persons after the delivery of the product, the BUYER or the product delivered to the person or institution specified in the sales contract 3 It has to send it to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.

5.7 – If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the buyer. In this case, the buyer can use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. If the buyer cancels the order, the SELLER takes action in the relevant bank for the cancellation of the buyer’s credit card receipt and the return of the relevant amount to the buyer’s account within 7 days and the transaction is notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.

5.8 – In the event that the products delivered to the person and / or institutions to whom the BUYER and / or BUYER wishes to be delivered are defective or damaged, the relevant product or products will be sent to the SELLER within 7 days starting from the date of receipt of the delivery by the BUYER for the necessary repair or replacement within the terms of the warranty sent and shipping costs are covered by the SELLER. In such a case, if the 7-day period is over, the BUYER is obliged to take the product received to the relevant service.

5.9- This contract becomes valid after it is electronically approved by the buyer (after the membership is completed) and it is delivered to

Article – 6


The buyer has the right of withdrawal within seven (7) days from the delivery of the product subject to the contract to himself or to the person / institution at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within this period and the product has not been used in accordance with the provisions of Article 7 and the packaging must not be damaged. In the event that this right is exercised, it is obligatory to return the original sales invoice with the sample of the cargo delivery report indicating that the product delivered to the 3rd party or the Buyer has been sent to the SELLER. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the BUYER’s credit card account. The SELLER cannot be held responsible for the disruptions on the bank side in the return of the product price. If the original invoice is not sent, the value added tax and other legal obligations, if any, will not be refunded. The shipping cost of the returned product due to the right of withdrawal belongs to the BUYER. In addition, the right of withdrawal cannot be exercised for products that cannot be returned due to their qualifications, disposable products, reproducible software and programs, products that deteriorate rapidly or have expired. The use of the right of withdrawal in all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products depends on the condition that the product is unopened, intact and the product is not used.

Article – 7

In the implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the residence of the BUYER or the SELLER are authorized up to the value announced by the Ministry of Industry and Trade. If the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this contract.